Shipping policy
Magikal Spiritual Universal
At Magikal Spiritual Universal, we aim to deliver your favourite products safely and efficiently. We provide free shipping on all orders across our serviceable delivery locations in India.
1. Order Processing Time
Once your order is successfully placed and payment is confirmed, our team begins processing it.
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Order Processing and Dispatch: 2–5 business days.
Processing times may vary during sales, holidays, promotional events or periods of high order volume.
2. Shipping and Delivery Time
Our estimated delivery timeline is:
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Order Dispatch: 2–5 business days.
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Standard Delivery: 5–7 business days after dispatch.
Delivery timelines may vary depending on the delivery location, courier availability, weather conditions and other unforeseen circumstances.
3. Shipping Charges
Free Shipping on All Orders!
We offer free shipping on all orders across our serviceable delivery locations in India.
No additional standard shipping charges will be collected at checkout.
4. Payment Methods
We currently accept prepaid orders only.
Customers can complete their payments through the available online payment methods at checkout.
Cash on Delivery (COD) is not available.
Orders will be processed after successful payment confirmation.
5. Order Tracking
Once your order has been dispatched, tracking details will be shared through available communication channels, such as email or SMS.
Customers can use the tracking information to check the status of their shipments.
6. Incorrect Shipping Information
Customers are responsible for providing accurate shipping information, including:
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Full name.
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Complete delivery address.
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Correct PIN code.
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Active phone number.
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Email address.
Magikal Spiritual Universal will not be responsible for delivery delays caused by incorrect or incomplete information provided by customers.
7. Delayed or Lost Shipments
Although we work with shipping partners to ensure timely delivery, delays may occur due to:
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Weather conditions.
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Transportation disruptions.
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Courier service delays.
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Remote delivery locations.
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Other unforeseen circumstances.
If your shipment is delayed or appears lost, please contact our support team for assistance.
8. Damaged Packages
If your package arrives damaged or tampered with, please take photographs or record an unboxing video and contact us within 48 hours of delivery.
Our team will review the issue and assist you according to our Return and Refund Policy.
9. International Shipping
International shipping availability, charges and delivery timelines may vary depending on the destination.
Any applicable customs duties, import taxes or additional charges imposed by the destination country are the responsibility of the customer unless otherwise stated.
10. Contact Us
For shipping-related questions, tracking assistance or delivery concerns:
Business: Magikal Spiritual Universal
Email: magikalspiritualuniversal@gmail.com
Location: Mumbai, Maharashtra, India
Thank you for shopping with Magikal Spiritual Universal!